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Posts tagged with: bank of america

I’ve been sold…


Over the last few weeks, I received 38 calls from Bank of America representatives. Sometimes, they would call up to three times a day. Annoyed with their constant “we lost your paperwork” and “you make too much money for program A but if you submit new paperwork for program B…”, I started ignoring their calls.

I am not an idiot and I don’t have 40 hours each week to gather paperwork for them to lose.

About a week ago, the calls stopped. They stopped leaving messages. They stopped requesting any information. It didn’t make sense. Why did they give up so suddenly? Did they finally get the hint?

Today, I received a letter from the Bank of New York Mellon…

The new owner of my home loan.

Sadly, I know absolutely nothing about the Bank of New York Mellon. What do I know? That I am no longer a B of A customer.

It’s hard to do cartwheels at 29 weeks pregnant but…

I’m going to give it a try.

My B of A Oops Moment…


Over the weekend, my brother celebrated his 40th birthday by throwing a party in a suite at the Hard Rock Hotel in downtown San Diego. Between our family and his friends, the place was packed. The music was awesome, the food was delicious, and it should have been a good night. Should.

My sister and I sat on the edge of the Jacuzzi tub chatting away while enjoying the skyline views across downtown. I’m not sure how it happened, but the subject of Bank of America was brought up. My sister recently financed a car through them and of course, I ‘kindly’ told her she was an idiot to finance through them. I ‘may’ have also said I’d rather die than owe “those life sucking *%@&#%’s an ounce of my future earnings.”

My sister, who knows about my 18 month long fight with B of A, smiled an evil smile and egged me on. “Why don’t you stop paying them?”

“And further my relationship with the devil?!?! I’m not going to sink as low as those scum suckers!” I raged on.

She grinned, knowing I’d explode into a 30 minute ‘show’.

In the middle of my tirade, I happened to notice someone taking an interest in my ‘I hate B of A’ speech. Rather than shut my mouth, I ranted for a few minutes longer to my sister and we moved on to more interesting topics like gastritis, carrot cake, and cancer.

My sister excused herself to use the restroom and the person who was showing an odd interest in my tirade came up to me and said, ‘Hi, my name is Wade. That’s my wife Karen. I’ve known James for 20 years. And I work for Bank of America… in the mortgage division.’

I responded, ‘Hi, my name is Rebekah. That’s my husband Chris. James is my brother. And I enjoy putting my foot in my mouth.’

Wade is a laid back guy, but it’s a little hard to rebound from my claim that all B of A employees are ‘horrific scum suckers.’ He tried to explain that B of A is doing the best they can do and losing client forms is a common occurrence. He encouraged me to keep trying and wished me a good night.

Losing forms is common? Keep trying?

So. Sorry to my brother. Sorry to Wade – a non-scum sucker.

But I still hate Bank of America.