by Beks
For some crazy, nonsensical reason, I’m still working with Bank of America on my loan modification. I swear, it’s like I’m in a boyfriend/girlfriend relationship with them and I keep hoping there is a smidge of love somewhere, meanwhile, he’s out dating more fiscally attractive ladies and has completely forgotten about me.
I mailed the ‘Oops we’re sorry, you actually do qualify for the program and we lied to you for ten months’ paperwork they requested back in September. You may have to sit down for this shocking bit of information…
They haven’t replied.
I called them this afternoon. After five transfers, I was finally connected to the ‘Status Queue Home Retention’ line. He said, ‘It’s been more than 60 days. I’m not sure why you haven’t been assigned a staff member yet.’
I wanted to ask, ‘Maybe it’s because I haven’t called before now and you guys never get moving until someone complains?’
He ‘forwarded my application to his supervisor’ (if you believe that, I’ve got ocean front property in Arizona to sell you) and asked me to call back in a few weeks for another status update.
Funny, this is exactly the same process I went through last October. I’ll hold on until January and then make an attempt to try out the HARP program recommended by a kind reader.
Isn’t the definition of insanity – someone who repeatedly does the same thing and expects a different result?