by Claire
After yesterday’s thoughts on incentives and rewards, I want to share a small funny. I went to the post office to mail the items I sold on ebay. It had been quite some time since I used the services of the post office. I walked up to the counter and presented my already packaged item and asked that it be shipped by priority mail. On cue, the postal worker went into a laundry list of extra services I could pay for all related to making sure the item arrived. 75 cents for this, $1.50 for that–and yes, I know the postal service is in a bad, bad financial place–but inside my brain (and okay, maybe a little out loud too. If the postal worker heard me, she didn’t respond), I said “how about you do what you are supposed to do without my giving you more money? You provide a service of getting things to their destination so why do I need to pay more money to guarantee that the postal system do its job? I don’t know why that rubbed me in such a weird way. I envisioned a client having to pay me more money to make sure I file the appropriate documents in their cases. “For an extra $200, I’ll make sure to do this by the correct deadline.” Backwards thinking to me it seems! I didn’t spend a lot of time bickering in my own mind over this but it DID remind me of this new mentality of our culture. Give more “stuff” to people for doing what they should already be doing and that all relates to the financial difficulties we now face.
