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A Reader Saved $270 With a Phone Call

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I received an email from Tabitha the other day. She wanted to share her awesome story on how she saved some serious money!

I have been with Qwest for my home line for over six years and my internet for the last eleven months. My contract price for my internet is about to expire, so I started doing my homework. Well, I checked into Charter and they were able to quote me $29.99 a month with no contract. I called Qwest and told them the deal that Charter offered me. They put me on hold for about 8 minutes. (I hung on, b/c it has to be good, right?). Finally, Rhonda from the Loyalty Department comes on and asks me what I need. She said to hold on a little longer…… Five minutes later, she comes on the line and says, “Erin, we really appreciate your business and want to keep you as a customer. We are going to offer you 6 MONTHS of FREE internet as long as you keep you basic landline for the next 6 months.” I said, “What’s the catch, really it’s free as in NO CHARGE free?” She said, “Yep, it is a special gift we’re offering b/c of your loyalty.” Of course, I said, “SIGN ME UP!” The 6 months of free internet will save me $270 in internet charges. I am so excited I just had to share it with you. You can feel free to share this story with your readers, too.

I have to thank Tabitha for sharing her story. I have tried a few times to call our phone/internet carrier to see if they have any deals we qualify for. I’d be on hold for about 10 minutes and then something would pull me away so I never got an operator. This success story is motivating me to lock myself in my room to finally get through to someone and wheel and deal. I’ll also have handy a flyer for phone/internet deals from another company 😉

Anyone else have success stories like this to share?

Eight Months of Spending

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At last, here is our monthly spending from June through January. I put it all on one snapshot.

Here are my comments about the report.

Income – Our income category represents net income. It also includes any money received from selling stuff or any money received as a gift. One thing to note is that December included an extra paycheck so it was a very nice month. January was nice as well due to increased income from our business.

There have been questions about our income and how things have changed since my husband started working outside of our home, I went to part-time and our business started growing again. I have a post about that coming this week since I have a few thoughts about that.

Automobile – This category includes everything related to car ownership – gas, insurance, repair, registration, etc. Our repair costs were up, and some were due to routine things needed for an older car. One interesting thing to note – we only spent $27 dollars total for gas in December and January. With our snowy winters, we don’t travel very far.

Cigarettes – Cigarette spending was up June – Oct. It dropped in November. Coincidentally, that’s when I reduced my hours to part-time and it gets cold to smoke outside (I don’t smoke indoors). I have been working on quitting…I almost was ready to do it mentally one day but then couldn’t do it due to stress. I no longer smoke full cigarettes though. Since I roll my own, I just put in less tobacco and make a “mini cigarette.” That probably has helped with the cost.

Clothing – I was a bit surprised to see the clothing numbers. I knew I was picking up socks, undies, etc. here and there and it all added up. January’s spending is actually for winter coats for my husband and I. I usually get a cheap $25 or $30 coat that either gets a hole or the zipper breaks within a month of purchase. We spotted some name brand coats on sale and decided to get them. We knew it was a good brand since my husband had one that lasted 8 years before it got too ragged. The price was right (25% off) so we went for it. This was a big step for me since I tend to fall on the “cheap” side of the fence. I’m trying to be more mindful of paying a little bit more for quality since you save money in the long run.

Entertainment – Our entertainment category includes DVD rentals, DVD/video games purchased as well as board games. We’ve purchased a few learning-oriented board games and in November we bought the Star Wars trilogy. That brings our DVD collection to nine movies.

Finance Charges – While doing a balance transfer to get our credit card debt at 0%, we had to pay $240. Yuk. We do not want to pay any more finance charges from our credit cards. We won’t have to if we pay it off by May 2009 (our goal date).

Food – This category includes dining out and groceries. I haven’t mentioned this, but we have had an intermittent house guest for the last part of 2008. A friend needed us, and we were there. It did hit our pocketbook a little in the grocery department. As for the June grocery bill, I don’t recall what happened there. It was pretty darn high. I have a hunch of what it might be, but I’d have to look into it. January does show quite the difference – much of it thanks to my husband and I giving up caffeine.

Grooming – I’d like to think our grooming costs are pretty low. I’m pretty low maintenance and my husband is too except for dandruff shampoo. It won’t show up until February, but I did treat myself to an exfoliant cream. Oh my gosh. My skin was so soft. So we may be spending a little bit more for that treat unless I can make my own.

Holiday – Holiday spending is for any decorations or holiday related items. Usually I purchase things after a holiday for the deals 😉

Household – This category includes a lot of different things that involve the running of the household. It even includes things for outside maintenance. After having to pay attention more to our diets, we purchased more things for the kitchen like a scale and a slicer. We also decided to buy a “steam” cleaner for our carpets. Toilet paper, sandwich bags and sponges to wash our dishes with all go in this category. And repairs go into this category. We’ve had a few of those pop up recently. The spending here will actually increase once our credit card debt is paid off since duct tape can only go so far. There are quite a few things needing attention but they aren’t serious so we have been able to “band-aid” them for now.

Insurance – This is our life insurance. I have so much more peace of mind now that we have that.

Interest Expense – This is what we are paying in interest for our mortgage and student loans – a necessary evil at this point. *shudder*

Medical – Wow. Medical sure went up (this also includes dental). We do not have employer sponsored health insurance so we have an individual plan. It costs us $400/month and doesn’t cover everything. We’ve had some health issues, which lead to office visits and test and prescriptions. It all adds up quickly. This is a depressing category to review. I knew it was high, but I didn’t think it was that high. Hopefully everything we are doing now with modifying our diets will help bring that spending back down.

Pets – This category includes everything pet-related – vet visits, food, litter. Our pets are still fairly young and healthy. In a few years our pet spending will probably increase as they age.

Recreation – This category pretty much includes anything outdoor related like camping or fishing. December had some big spending. We found a great deal on snowshoes for our son. My husband and I already had pairs, but our son didn’t. Now we all can go out as a family. Unfortunately we haven’t yet since the days we all have off haven’t been very nice days. I’ll discuss that more later. We also purchased sleeping bags for everyone after finding a great deal on those. Our son uses his to sleep in every night which is great since he likes to kick off his blankets. I also like having them for emergency use (they are 30 degree bags) as extra blankets during a power outage. Since they are normally purchased for camping, I put them here.

School – This category is for anything school-related. I don’t anticipate much spending here for the rest of the year unless I find some great deals on school supplies (specifically for my son or donated to the school).

Toys – Any time we spend money on our son for toys it goes here. We have been using a reward system for our son for completing certain home therapy for his disability. The spending for that is included here as well, since he earn a bigger prize at the end.

Travel – We do not travel often – maybe once a year. The costs here include a pet sitter, food and lodging. It comes out to a little more than $100/day. It’s worth it, though, to see family.

Utilities – December looks like an awesome month, but that is misleading. We were ahead with paying our gas bill the month before it was due. In December, we didn’t pay the payment due until January until January. So our December numbers do not have the gas bill. January looks pretty big on the other hand, but it only has one gas payment. It was just an expensive month!

Thoughts: I really should have done this earlier since there are a few areas of spending that surprised me. I knew that we were spending more money in certain areas, but it never seemed like that much. I do plan on keeping up with this on a more regular basis. However, I plan on modifying it a little and will no longer track some minor details. I don’t think it’s necessary to track toilet paper, for instance. We are still using a price book to get the best deals so we’ll just put that expense under household. That will save time when going through receipts.

We’ll see what February brings. Our gas bill already has come down (thank goodness) and our grocery spending is still on track to be lower than our 2008 spending. February is a hard month, though. I’ve already bought a few things we didn’t need related to the weather. A post about that is coming up too.