I noticed online today that my health insurance provider received the manual check that I wrote to them. I sent it Wednesday – they cashed it Friday. Whew. We are now officially covered and I can begin the claims process to get paid for things we paid out-of-pocket. I’m not looking forward to it, but at least it will be a learning experience.
I also found out that the original online bill payment that my bank sent did make it to Blue Cross and it was cashed on the 12th. I really goofed with how I handled everything, because now that check will bounce on them since we put a stop on it. That could result in a fee. I tried asking the customer service rep about it and he didn’t know. I guess we’ll see.
What I should have done was let that first check go for a while longer and then cut a check from my checkbook. I got really flustered, though, during this whole thing and didn’t think too clearly. I also seem to forget that I have a savings account I can pull from. You live…you learn.
With all of the information that I have, I believe my bank did its job and sent out the payment as they should have. I believe that the delay with everything lies with Blue Cross and I will confirm that when I call next week to find out when they cashed the second bill pay check from my bank. I believe that they are a company that is not equipped to handle online bill payments. Even though all of the necessary account information is included on the check, they delay the payment processing unless you have the voucher from your bill with the payment.
Now that this is somewhat resolved, I can dig into our finances and see if we can squeeze out some money to our savings account. I still would like to get that balance increased to $4,000.