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Posts tagged with: IBR

What an (EXPENSIVE) headache!

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Argh! ((shakes fist at Navient))

I hate beating a dead horse, but here we go…..

Navient just sucks so bad. SOooooo soooo bad!

The latest way they’re trying to screw me over…

I recently mentioned that one of my ACS loans has now migrated to Navient. Only, somehow, in the migration it has switched from being categorized as a subsidized loan to an UNSUBSIDIZED loan. This is a big deal because I’m on income-based repayment and, under IBR, unpaid interest is forgiven on subsidized loans. But unsubsidized loans continue to accrue interest. Right now my minimum loan payments are really low – they don’t even cover the interest! So I’ve been strategically targeting only a couple of my loans and paying minimums on all the rest, with the knowledge that unpaid interest is forgiven and I will just live with paying interest (no reduction to principal balance) until my current target loans are paid in full and I move onto the next loan.

Well, after discovering Navient’s egregious error I gave them a call. Only, they say that their paperwork states that the loan has ALWAYS been unsubsidized. I explain that there’s no way! I carefully track my loans every month and you can clearly see that they HAVE to be subsidized because the balance has always stayed EXACTLY (to the penny) the same! That’s because I’m not even paying enough to cover interest and all unpaid interest is forgiven. Period.

They acknowledge that, yes, they can see how unpaid interest has been forgiven. But their paperwork says the loan is supposed to be unsubsidized. Their hands are tied and there’s nothing they can do. I will need to get the original master promissory note to show that the loan is subsidized. In the meantime, my loan has somehow accumulated OVER THREE HUNDRED DOLLARS in interest!? In only a few days!!!!

Well, of course, getting access to the master promissory note includes several more hoop-jumping exercises not even worth going into here. Just note that it’s been a frustrating experience and I still have not even managed to get ahold of it (though I should hopefully have it this week!)

So let this be yet another in my long string of warnings about the potential pit-falls of student loan debt. And another cautionary tale of why you should be very vigilant about careful monitoring of your student loan account(s) on a monthly basis to make sure you catch these types of errors when they happen to you (notice I said WHEN, not if!)

In the meantime, why not add another task to my mile-long To Do list. I just love it when someone else’s incompetence creates more work for ME to do (can you just hear my sarcasm?)

Hope your Mondays are off to a better start!


Lackluster June 2015 Debt Update

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So remember how we had a no-income month of May with hubs’ business?

That really hurt us in terms of our ability to make big debt payments. I even said at the beginning of the month that we were going to cut out some of the debt payments all together (like the car payment and balance transfer loan, which don’t have minimum payments currently due), and pay minimums on everything else.

Well, its one thing to say something and another to actually do it.

And although we really didn’t have the funds to do so (I had to tap into EF funds), I made some payments toward all of our debts for my own psychological satisfaction. That being said, it’s not like I was able to do an awesome job on debt payments this month. In fact, I believe this is our lowest debt payment since I started blogging here (back in March 2014).

And there’s one thing thats certain in regard to debt eradication. If you aren’t moving forward, you’re moving backward. There is no “stationary” option available.

So, unfortunately, I also have to tell you that our debt actually increased this month (not due to new debts, but due to accruing interest on the existing debt).

However, the additional debt has been totally puzzling to me. It’s all from my student loans and, although I have a lot of student loan debt, every single month my debt has been going down. This month I actually made a larger student loan debt payment than normal and my debt somehow went up.

I called Navient to ask about what happened.

How is it that every single month I pay (X) and my debt decreases. This month I paid (X+$67) and my debt somehow increased? It doesn’t make sense that I paid more and somehow my overall balance has gone up?

The person I spoke with had no idea. She took down some information, said she’d file a report, and someone would get back to me. That was two weeks ago and still no news.

I called back another time to try to figure it out.

This time, I was told that even though I’m on income based repayment where unpaid interest is forgiven on my subsidized loans, apparently the unpaid interest is only forgiven on a quarterly basis? Meaning, the interest continues to accrue and is only forgiven once every three months.

This makes no sense to me. Navient is a little bit trickier, but it’s clear as day from looking at all my debt updates (you can go through the archives for yourself), that my ACS loans (which are all subsidized) have had the same balance – to the penny – ever since I applied for income-based-repayment (last August). But my minimum payment doesn’t even cover the interest, so it’s clear that the unpaid interest has been forgiven every month, not just once a quarter. Otherwise, my balance would have continued to rise every month as I make my minimum payments.

My IBR status hasn’t lapsed, supposedly this policy isn’t new (in regard to only forgiving interest once per quarter), and there’s absolutely no logical reason I can think of that explains it.

But with BOTH of my student loan carriers this month (Navient and ACS), my balances have gone up.

Can anyone explain this to me? Pretty please with a cherry on top?

It’s absolutely maddening! It’s such a helpless feeling to know I owe this money, but to feel like somehow I’m getting screwed over – only no one believes me and no one seems to think anything is amiss.

To sum up…

  • I’ve made the same payment every.single.month. My balance has always decreased.
  • This month I made the same payment PLUS an extra $67 payment.  And somehow my balance increased.

Part of me still thinks maybe this is a new policy (only forgiving interest quarterly) and the representative I spoke with simply didn’t know or realize it. Otherwise, how do you explain that BOTH of my loan service providers had the same issue in the same month?

It really makes me want to knock out my car loan debt ASAP so I can start to kill these student loans. They absolutely need to die.

Now that I’ve gone on my rampage, let me show you the actual debt numbers.

PlaceCurrent BalanceAPRLast Payment MadeLast Payment Date Original debt, March 2014
Capital One CC-17.9%-Paid off in March 2014$413
Mattress Firm-0%-Paid off in May 2014$1381
Wells Fargo CC-13.65%-Paid off in May 2014$7697
BoA CC-7.24%-Paid off in June 2014$2220
License Fees-2.5%-Paid off in April 2015$5808
Navient - Federal Student Loan$39088.25%$116June$4687
ACS Student Loans$214117.24%$77May$21035
Navient - Dept of Education student loans$666676.55%$307June$63254
PenFed Car Loan$146422.49%$100June$24040
Balance Transfer student loan (Former Navient 1-01)$53370% (through April 2016)$100June$5937
Medical Bills$60860%$25June$9000
Totals$118,051 (Last month = 117,815)$725Starting Debt = $145,472

I can’t beat myself up about it too much. Next month will be better. Onward.

Seriously though – anyone else on IBR have this issue where unpaid interest was not forgiven this month? Is it a new policy to only forgive interest once per quarter? Why have I never experienced this before?


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