by Ashley
Remember how I was fighting 2 separate insurance-related battles? The first was regarding coverage for a consultation with the Mayo Clinic (the consult was back in November!!!) I fought hard (aka: spent LOTS of time making calls back-and-forth between the Mayo Clinic and the insurance company), and in the end came up empty handed (translation: claim got denied and no coverage was granted).
My second “fight” was in relation to trying to get my prescription reimbursed (from back in December), when I’d had to pay out-of-pocket because we went back to Texas and I accidentally left my prescription in Arizona. (Side note: if you need a memory jog – I talked more in depth about these issues back in April – see here).
Well imagine my excitement when I came up VICTORIOUS on the second battle (re: prescription reimbursement).
I got this letter just last week:
Obviously they were VERY clear to let me know they are not responsible for MY mistakes (and I do admit that it was my mistake to forget my prescription). But, I’m thrilled that – after receiving one initial rejection – I did not give up! Remember? I called and talked to an agent and he told me exactly what to write and where to send the letter. I am so grateful!
When I first got the letter I was a little confused….it says they’ll reimburse me, but how does all that work out? But then a couple days later I received a separate letter containing a check for the $55.99 in question. Only 6 months after the out-of-pocket expense, but hey – I’ll take it!
That’s 1 point for a little perseverance! Win!! Thanks, Blue Cross Blue Shield!
Hi, I’m Ashley! Arizonan on paper, Texan at heart. Lover of running, blogging, and all things cheeeeese. Freshly 40, married mother of two, working in academia. Trying to finally (finally!) pay off that ridiculous 6-digit student loan debt!
Good Job! I used to forget many necessary items when travelling but, now that I travel very frequently, I keep a check-list of necessities handy while packing. Helps a lot even for short weekend getaways.
That’s a good idea! Believe it or not, this is NOT the first time I’ve forgotten my prescription when we’ve gone out of town. You’d think I would have learned my lesson but apparently not. Keeping a list saved on the computer of necessary travel items would help cut down on my forgetfulness!
I’m glad you got a win on one of the two situations!