My co-worker lost her sister suddenly to an unknown health condition. Understandably shaken from the unexpected loss, she took a few days off work. During that time, she tried her best to notify her sister’s creditors of her death.
She came back to work this week and I stopped at her desk to see how she was doing and ask if she needed anything. She talked to me for a little bit and when she finished, I started to walk away. She caught my arm and said, ‘I have another reason for you to hate credit cards.’
Hmm. I may be a little too vocal about my hatred for credit cards. I’m starting to get a reputation.
She told me she had called one of the credit card companies to inform them about her sister’s death and the jerk on the phone said, ‘Are you planning to pay your sister’s remaining balance?’
‘N-n-n-o’ she stuttered, shocked.
‘Someone needs to pay this debt. Can you or your parents make payments? Does she have any other siblings who can pay this debt? Are you willing to sign on this account?’ he demanded.
She couldn’t even answer. She was crying so she hung up and has not called back.
What kind of SLEEZE demands payment from the sibling of a person who recently passed away?!?!?
Leave it to credit card companies to take advantage of the emotional roller coaster of death to force payment.
What is your worst credit card company story?