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Posts tagged with: navient

Increasing Student Loan Payments


Nothing like being kicked when you’re down, right?

Well, I’ve had a good run. After 3 years of Income Based Repayment where our student loan payments were only a couple hundred a month (it varied, but was never over $300/month in total), I knew there would be some changes in store after updating our income info using last year’s tax information (this update is required annually). What I did not know or expect, was that the change would be SOOOOOO extreme.

Overnight, we went from a minimum payment of $300….to a minimum payment of over $1,000. THAT’S MORE THAN OUR MORTGAGE!!!! My take-home pay is under $5,000/month, so we’re talking over 20% of our income!!! AHHH!!!!!

After my update, I was notified that we no longer qualified for IBR based on last year’s income. Unfortunately, this occurred during summer when all our finances just went straight to hell so I didn’t give it much thought like I should have.  No thought, that is, until the payment was auto-drafted and my account ended up being overdrawn.

To say I “freaked out” would be an understatement. It was my own fault for not paying closer attention, but I felt totally blind-sighted!

So I did something that maybe (probably?) messes up my credit. But I felt I had no option. I called and asked for my student loans to go into forbearance status for a few months. It was approved the same day. I’ve continued making smaller-sized payments (in the $200-$300 range), but no payment is actually due until January. I’m trying to reapply for IBR with our current income (since the update was based on our tax information from last year, it showed a much higher salary than what we have this year given that hubs no longer works and I dumped my part-time job, too).

Re-doing our current income paperwork is a whole process, as you can imagine.  I haven’t completed it yet but my hope is that this voluntary forbearance gives us the time to get all the paperwork submitted and processed and – fingers crossed – maybe we can get approved for a more reasonable-sized payment. It will still likely be larger than in the past. But we just cannot afford $1,000/month right now as a minimum payment. We’d be much more comfortable in the $300-ish range. I did talk to a representative who said there are other programs available, too (e.g., I was told we could apply for the “standard extended payment”). I’d love to get back on IBR if we can qualify but, if not, I’m glad other options exist. The one problem is the TIME it takes for all that stuff to be processed. I felt backed into a corner with the forbearance because I needed a lower payment NOW and didn’t have time to wait a month (or however long) for a new application to be processed and approved (or potentially rejected).

So that’s where we’re at with my student loans. Another piece of the messy financial puzzle.

Grin and Bear It!


Hi all!

I hope your weeks are off to a nice start! It’s still stifling hot here in Tucson (mid 90’s over the weekend), but we’ve been packing in lots of fun fall activities! This weekend we went to a pumpkin patch and the kids had an absolute blast! As they get older it’s so fun to really celebrate and enjoy the holidays together!

Today I just wanted to give you the latest on my Navient grievance that I aired last week. Basically….it’s gotten worse (is that possible? yes, yes it is).

My payment due date is the 10th. Recall I was being overcharged by $500/month and was told they would not have it resolved by my October payment, but it should be shortly thereafter. So I logged into my account like a fun little game – how much have I been charged???

Only I see a long line of red exclamation marks and this message:






On every one of my Department of Education loans (strangly, the federal loans were fine).

Ummmmm…..how can that be? I’ve been on auto-pay for over 2 years!

I call up to Navient and am informed that – somehow that no one can quite explain – my auto payment withdrawal has been removed from my Department of Education account. ALL of those loans are past due.

I asked if this was related to their overcharging me to the tune of $500/month?

They don’t know.

I asked if this would affect my income based repayment?

They don’t think so.

I asked if the monthly debit has been corrected?

They don’t know.

Then they ask if there’s anything else they can help me with.

Ummmm…..you didn’t really help me with anything, now did you???

(Ultimately, I was instructed to make a one-time payment for the month of October, then wait a week and call back again to see if everything has been fixed. Yeah, won’t be holding my breath holding out hope for anything positive to come of this).

And as if Navient’s nonsense isn’t enough to make me rip out my hair – our house closing has been pushed back. After the inspection we’d negotiated for some additional repairs to be done and I guess it’s taking longer than expected. So our closing has been pushed from the 14th to the 28th, pending everything getting done in time. Bummer.

On my last Navient post a couple people commented and asked about private student loan consolidation companies. Just to reiterate – I’m not doing anything until the house deal is closed. But I’ve been researching and looking at SoFi. They’ve got good user reviews and seem to be a reputable company. But we have such a broad readership here, I’d love to ask for your opinions!

Have you ever done a student loan consolidation through a private company? What were your experiences like? Good, bad, ugly, etc??? Would you recommend your company? Why or why not? I’d love any info you can provide!

And, just for fun, do you have any fun Fall plans on the docket this month?? I wish we lived closer to an orchard! There’s one about 90 minutes away, but our weekends are pretty full. Maybe in November we could make it out there – I’d love to take the girls to pick apples and just enjoy the experience! Do you have any annual Fall traditions as a family?