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Posts tagged with: A/C

Crappy A/C Situation


After taking the day off work and dealing with sweltering heat (inside our home was 90 degrees), I was able to have two different A/C companies come out to look at the damaged A/C unit and give me their opinions. Folks, the news was not good.

Our brand new unit, not even two years old (put in as part of negotiations when we bought our house) is totally shot. Done-zo. The first repair guy thought the unit may have been struck by lightening. The second repair guy thought it was blown due to a power surge. We had some flooding with a recent monsoon that would’ve partially submerged the unit and the guy think it caused a power surge that blew the whole unit. Both companies agreed we would need to replace:

  • compressor & compressor plug (which was blown right off the compressor)
  • condenser coil

In addition to these, we’d have to fill the Freon, use an acid neutralizer, and I don’t know….give our first born child??? Ugh, typing it here it doesn’t seem like a long list but one repairman referred to the compressor and condenser as the “heart and brain” of the A/C. Both said it’d be better just to replace the unit all together. But we just can’t afford that. So we’ll repair it instead.

We thought about trying to file a home-owner’s insurance claim. We do not have a home warranty, but lightening is covered through home-owner’s insurance. Flooding, however, is not. It was a separate policy that we declined.

Since the unit is still super new, the main parts are covered (which, I was told, run about $2,000/each, so we really luck out there!). But for the items not covered by warranty (like freon, acid neutralizer, etc.) and the labor to do all the work, we’re looking at about $1100. Oh yeah…..and the condenser coil has to be ordered direct from the manufacturer. It takes TWO WEEKS to arrive. We agreed to pay a $150 rush charge, which will put it here in 5 days. But that’s still FIVE DAYS with no working A/C in the middle of a Tucson summer where temperatures are predicted to be up to 111 degrees!!!!

Not okay, folks.

We started to initiate a home-owner’s insurance claim (when we thought the damage was due to lightening), but I think we’re going to just close it out and pay ourselves. If the total ends up being about $1200-1300ish (that’s the estimate + rush charge to get the part here faster), it doesn’t really make sense to file a claim. Our deductible is $1,000 and I don’t think having the extra $200-300 “benefit” would outweigh the cons of having our insurance go through the roof and having a claim on our record. Is that what you guys would think? I’m open to suggestion here, head still a bit reeling from taking in the news that our brand new A/C unit is totally shot.

We still have the issue of being displaced for the next 5-6 days, too, though. We stayed in the house last night and it was one of the worst nights’ sleep of my life (taking me straight back to the day of having twin infants type of no-sleep). It was 88 degrees for most of the night, but it’s hot stale air. It felt suffocating. We all slept downstairs (the bedrooms are upstairs, but the upstairs was at least 5 degrees hotter than downstairs), and we all tossed and turned and sweated our butts off. It seriously felt unsafe and I’m not going to do it again.

I already booked a hotel to get us through the weekend (Fri & Sat nights). That’s another $100/night. This is serendipitous timing, but one of my old friends from grad school is moving back to Tucson on SATURDAY. He bought a 3 bedroom home but is a single guy so he has tons of space and not a lot of possessions to fill it. I already reached out, “I know it’s stressful timing since you’re going to be in the middle of a move…..but could we bring over some air mattresses and crash for a few days if needed????? Oh, and welcome back!!!! 🙂 ”

He agreed and said he’d be happy for us to stay. I hate to put a friend out like that, especially in the midst of their cross-country move. But he’s literally the only person I know in town who even has the space to house a family of 4. I’ve had a couple friends say they’d take the girls, but at this point (they’re 6), they still haven’t even had a slumber party and I’m kind of scared of/opposed to the idea. This is a bit different since it’s a safety related thing. Oh friends…I think you can see I’m kind of all over the place here, grasping at straws and trying for any reasonable band-aid of a solution to get us through the next week until our A/C is in working order again.

So that’s the update. Right about $1300 out of pocket (could be much worse, but the main A/C components are all warrantied). Even so…we literally don’t have an extra $1300 sitting around. Our “EF” right now is like $500. So this is a huge hit. I’m going to have to figure out something to move money around. It’s really bringing to light our dire financial situation. Obviously that will be the point of future blog posts but for now I’m trying to figure out the immediate crisis at hand. Our broken A/C.

Any thoughts or suggestions in terms of whether to try to file a home-owner’s insurance claim (again, we’re leaning against it….not sure it’d even be covered, but I’d like your thoughts) AND what to do in the meantime while we wait for the unit to be fixed? We’ve also thought of renting a portable unit – it wouldn’t help the whole house but might allow us to “camp” in the living room and sleep comfortably there? Thoughts? Ideas?

A/C Outage


You know when is NOT a good time for the A/C to go out in Tucson?

Now. Pretty much now is not a good time.

I knew there was a problem first thing when I woke up in the morning. We set the A/C to 76 degrees for overnight (higher during the day), but it showed that it was 81 degrees inside. Uh-oh. I heard the fan running, but when I went outside I saw the unit was clearly not on. I double-checked the thermostat to make sure it was truly set to “cool” and not just to fan only. It was, indeed, on the right setting.

Luckily, the A/C is basically brand new. The entire HVAC system was replaced when we bought the house just a couple years ago so all the parts and unit and everything are covered by warranty. I’d need to double-check but the installation and labor may still be covered under warranty, too. The bad news is, since this is warranty work, we have to use the same company as originally installed it. And they can’t come out until at least 5pm this evening….maybe later. Gulp. It’s going to be a long, hot day!

A couple of “bright sides” …..at least this happened on a day when the high is “only” 100 degrees (in Tucson, we regularly get up into the 110’s during summer). And at least this happened on a day when the kids are in camp so we aren’t all stuck sitting miserably inside the burning hot house. And at least (HOPEFULLY) *fingers crossed* whatever the issue is should be covered and not cost us an arm-and-a-leg since the unit is still so new. We had a bad monsoon a few days ago with flooding on the side of our house where the unit is located, so we’re wondering if that might have caused some blockage or other issue with the unit??? Although…..not sure that would be covered since that’s “nature” and not a manufacturer’s defect??? No idea. At this point, we’re crossing our fingers and hoping for the best and saying a little prayer that the repair folks will be out this evening and be able to fix the unit without a long delay or the need to order additional parts, etc.

In the meantime….I need to do some quick thinking to change up our dinner plans. I’d planned a sausage and veggie sheet-pan meal (in the oven), but ain’t no way I’m going to be heating my house up like that. Time for Plan B: Quick thaw some chicken to throw in the crockpot so I don’t have to use the oven or stove!

What’s a favorite crock-pot meal (preferably with chicken breasts, as that’s what I’ve got on hand)?

Don’t you just love how the A/C always goes out at the hottest time of summer (I mean, I know that’s when it’s working hardest and all…..but it still stinks!)