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Oh Happy Day!

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It’s such a happy day for me today, friends!

After many months of slowly chipping away at larger debts (last one paid off was in April 2015, but whose counting?) am able to finally announce that I’ve paid one (albeit small one) off in full!

TODAY, I am cleared of Navient loan 1-06.

The first time I ever broke apart my Navient loans for you was back in March 2015. At that time, loan 1-06 was sitting at $860.80.  For months now (really the whole time I’ve been blogging), I’ve only been paying minimums to this account which has only paid the interest (no reduction in principal). I paid a little extra on my unsubsidized federal student loan (which is not even listed in my Pandora’s Box spreadsheet – that spreadsheet only accounts for my Department of Education loans).

But then I’ve been having some SERIOUS drama with Navient. (mini-update:  there is no update. I was contacted by the mediation specialist who gathered some information and said it would likely be a full month before I hear back again. My loan that was transferred from ACS is still incorrectly classified as an unsubsidized loan and continues to accumulate interest when, due to my IBR status, the interest should be forgiven).

ANYWHO…..all the drama and frustration with Navient just makes me want them out of my life that much sooner! So I decided to also start chipping away at loan 1-06, as its my smallest loan (even though it is also a subsidized loan; I felt the small balance made it a good candidate to knock out quickly). So over the past few months I’ve put an extra $100 here and there toward it. Nothing huge. But then this month I logged into my account and saw the balance due was less than $500. And I just decided – I need this. Let’s go for it!

I talked to hubs (this required re-allocating some of our money a little bit differently than what we’d originally planned), and he was on board so I made the call and paid off the loan in full.

Logging in today I am THRILLED to see that big “No Payment Due” next to loan 1-06.

Screen Shot 2015-10-16 at 7.07.25 AM

I cannot wait until they all read that way!

Just as a reminder, I’m seriously on a mission now to pay off our car. It’s our last remaining consumer debt and my goal had been to have it paid in full by December. In this previous post I admitted defeat on that goal and settled for having it paid as early in 2016 as possible. Well, friends, I take that back again. It’s going to be tough. TOUGH! And we’re planning to travel in December, which makes it twice as tough (since hubs isn’t salaried he only gets paid when he works, plus we’ll be incurring travel costs, etc.). But I’m on a mission. It’s like back when I first started blogging and I was hell-bent on paying off my credit cards. I managed to pay off over $10,000 in credit card debt in three months! I still can’t believe that was me! It’s not like we were rolling in dough and had nothing better to do with it. That came about from a lot of hard work, careful budgeting, sacrifice, extra hours, etc. etc. etc. I’m on the same mission now. We have about $10,000 left on the car. 3 months worth of debt payments between now and the end of the year. Is it likely? Probably not. Is it possible? Maybe. Just maybe. I plan to give it a hell of a shot. I’ll let you know. ; )


3 Financial Issues

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Hi friends!

First, I just want to apologize for the fewer blog posts as of late. I’ve typically been really good about posting a minimum of 2 per Monday (sometimes 3) plus one more on Thursday or Friday. But the past couple weeks it’s been tough to find the time for even one post! It’s not that I don’t have anything to talk about. Trust me – I could talk PLENTY about our finances/budget/etc. It’s just that there’s never enough time! Now that the semester is really going strong it’s like a balancing act to keep everything together. I love my jobs (both of them) and am so thankful for them, but they require a lot of time and between work and dealing with my father’s health issues….well, saying I feel a bit overwhelmed is an understatement. Regarding the latter, we’re hoping to have his move to Texas (closer to family) complete-ish in the next couple weeks. I say “ish” because there will still be lots left at his house in Utah that my siblings and I will have to deal with in the coming months. But as much as we want to get the house on the market ASAP, we’re thankful to be in a financial position where we have the flexibility to let it sit a couple months until we have the proper time to deal with it all. Regarding this – anyone have experience with selling a (still furnished, in need of some repair) home out-of-state? I’m hoping we can hire an estate planner person to go sell the remaining stuff and subcontract out any needed repair work. We’ll also have to hire a lawn company and perhaps a cleaning service to keep it looking nice while it’s vacant and on the market. Any tips or suggestions in this regard?

That aside, I really had planned for the purpose of this post to be about 3 financial issues I’ve dealt with this month.

  1. Comcast:  In my last budget post I mentioned that I’d been dealing with some cable/internet provider issues. Our bill has typically been around $110-ish, but then I received a bill in August for $150!! I’d called and thought everything was resolved…until I got a new September bill also for $150! No way, Comcast! Not today! You’ve messed with the wrong person! Generally when these issues pop up it’s 100% worth it to go into the store (the local branches have infinitely better customer service than the call center people). But I logistically couldn’t make it happen between work and childcare schedules. So I called and basically geared up for a fight (though, to be clear, I always try to remain respectful when in these types of situations. It’s easier to catch flies with honey than vinegar!) I did have to ask for a manager, but I explained the situation – basically, last month they said they’d given me a credit and all was resolved, but in fact the current month bill shows that my payment was considered a partial payment. Meaning, there was no credit ever given to my account. So it showed I still owed the remaining balance. I’ve found that it helps when you tell the manager exactly what will make you happy. I mean, be reasonable. But it’s not okay to scream and yell and pitch a fit. No one wins in that scenario. Instead, have some idea of a compromise or solution that will fix the problem and be mutually beneficial for both parties. I already had in mind my solution:  just give me a credit that will take my bill down to $110 (the normal monthly payment). I’m already in a new promo rate so I don’t want to change that, but I refuse to pay the full $150 bill when I’d been told my account had been credited, all was resolved, yada yada yada. So make my bill $110, and we’ll be good. The manager had me hold for a minute and did one better. Gave me a credit so my current month’s bill is $97.02. Even better than what I’d asked for. Next month should be back to the regular rate (about $110ish). This time, I got the manager’s name and took notes of the call so I have them for reference just-in-case. But I’m hopeful that this situation is now fully resolved.
  2. Phone service: A couple months ago we switched phone providers to get a (slightly) better rate and get a free upgrade to newer phones. After canceling we received a GIANT ($250) phone bill from our old provider. But part of the deal with our switch is that our new provider would reimburse us the cancellation fee to buy us out of the contract. Rather than send us a check, they just take it off our our bill. So last month we had a huge bill to pay (to our old provider), but I was hoping it would even out this month when we got our new provider’s bill, showing the $250 credit. Turns out all is good in that area. This month we’ll have a much lower bill (but to remind you so it’s not a surprise with my next budget post – I’d fudged my August budget a bit. I paid the full $250 for the old phone network last month, but I cheated a little and split it half-way in this month. So I’ll still be reporting charges this month in my budget update at the end of the month. But really that was money that was paid for awhile ago). In October, things in this regard will be all smoothed over and we’ll be comfortably paying our new bill.
  3. Navient. Y’all. I can’t even. I cannot. Remember my “best day ever” post where I said my Navient issue was resolved? Ha! Nope! It seriously makes me so angry just thinking about it so I’m going to keep this brief for the sake of my blood pressure and psychological wellbeing. Long story short – issue is NOT resolved. They still have my loan (which was just transferred from another loan servicer, ACS) categorized as unsubsidized. They claim its a valid unsubsidized loan. Many, many hours (literal hours) of my life have been spent talking to all kinds of people – Navient’s customer service, Navient’s escalation department, the loan guarantor, national student loan database services, and on and on and on. We’ve reached a point where I’ve had to contact a loan mediation service (it’s free for me – part of the federal government, I guess). But they don’t move quickly. My last call to them was Friday and they said I wouldn’t hear back for 7-10 business days. So, yeah. In the meantime, I’m being charged interest out the wazoo for this student loan that is supposed to be subsidized (and, therefore, unpaid interest is supposed to be forgiven). So its going to totally mess up my debt totals when I do my next debt update (hopefully coming this Thursday! I’ve been holding off hoping that I’d get this issue resolved so I could report accurate debt totals, but no dice). I swear this issue has taken years off my life due to the stress and headache of it all. I know on my last post many people suggested reaching out to a class action lawsuit attorney (since Navient has so many pending lawsuits against them for wrongfully charging extra interest, etc.). I’m hoping the mediation can help us come to a resolution. I’m just so strapped for time I don’t even know what to do. It’s a huge burden in my life and just makes me wish I could write a check and be debt-free today. It’s just so wrong and it feels like there’s no ramification. No way to hold them accountable. I feel a little bit defeated at this point. But I’m keeping the course with the mediation route and hoping for some success at the other end. I’ll keep you updated.

So that’s the update on my 3 financial issues. As per usual, this was way lengthier than I’d originally intended. heh. Guess I had a little time after all. I’ll try to get a debt update post put together for you guys for later this week (Thursday or Friday). Thanks for your support along the way!!!


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