Bank of America left a flurry of voicemail messages over the weekend.
*Beep* Rebekah, this is Bank of America calling about the HAMP program…
*Beep* Hi, this is Bank of America. We’re calling about the paperwork…
*Beep* Rebekah, please return our call at 877…
If Bank of America were an ex-boyfriend, I’d have a restraining order by now.
On Saturday, after the third phone call, I finally picked up.
“Hello Rebekah. This is Carol from Bank of America. I’d like to walk you through the application package we mailed to you last week. Have you had a chance to complete it and mail it to us?”
‘Carol’ kept me on the phone for nearly 30 minutes explaining what I had to do to get approved for the program. I find it incredibly odd that two years after my first application, they are ‘coming to my rescue’.
Did they come to my rescue when I lost my job? Did they help when I had to take a job making more than 30% less? How about when my husband lost his job and our mortgage payment was 115% of our income?
Not a peep.
The came to ‘save’ me now…two years later. Two years of not one late payment despite everything.
To add insult to injury, I received another copy of the package yesterday as a ‘back-up copy’ in case the first copy didn’t get to me.
I don’t understand why B of A is suddenly taking an interest in me – and only after I got my head above water.
I didn’t think it was possible to lose more respect for Bank of America.
Is Bank of America saving me? Or am I saving them?